IU
Conseloria

Updated

Terms and Conditions

Effective November 16, 2025

These terms govern access to and use of Conseloria. By creating an account or continuing to use the Service you accept these conditions.

1. Definitions

  • "Conseloria" is the AI-enabled legal productivity platform operated by us.
  • "We" or the "Provider" refers to the entity identified in billing information and official communications.
  • "User" means any person who creates an account or is invited by a firm or organization.
  • "User Content" includes documents, case files, messages, metadata and any information uploaded or generated within the Service.
  • "Applicable legal documentation" comprises these Terms and the current Privacy Policy.

2. Eligibility and accounts

  • You must be of legal age and have the capacity to contract in your jurisdiction.
  • The Service is aimed at legal professionals; you are responsible for complying with ethics and data protection rules.
  • You must provide accurate information when registering and safeguard your credentials.
  • Notify us immediately of any unauthorized access or suspected breach.

3. Plans and subscriptions

  • We offer plans (e.g., Free, Pro, Ultra) with the quotas and features described on the pricing page.
  • Paid subscriptions are monthly and renew automatically unless canceled.
  • We may adjust prices, limits or features with reasonable prior notice.

4. Billing and payments

  • Subscriptions are billed in advance through the enabled payment methods.
  • Plan upgrades may result in prorated charges or credits.
  • Applicable taxes will be added according to the customer’s jurisdiction.
  • If a payment fails we may suspend access until the balance is settled.

5. Refunds and cancellations

  • We do not issue partial refunds for billing periods already in progress unless required by law.
  • We may grant proportional credits or refunds in exceptional cases.
  • Statutory, non-waivable rights remain fully in force.

6. Acceptable use

  • The Service may not be used for unlawful activities or to infringe third-party rights.
  • You must not attempt to breach security or reverse engineer the platform.
  • We may limit accounts that systematically exceed plan limits or create security risks.
  • You are responsible for having the legal basis to process third-party personal data.

7. Intellectual property

  • The platform, software and AI models belong to us or our licensors.
  • Users retain ownership over their Content and grant us a limited license to operate the Service.
  • AI-generated texts must be reviewed before external use.

8. Confidentiality and sensitive data

  • We apply security controls aligned with legal industry standards.
  • Only authorized staff and providers access data under confidentiality commitments.
  • We may use aggregated or anonymized data to improve the Service.
  • The Privacy Policy provides full details on personal data processing.

9. Limitation of liability

  • The Service is provided “as is” and “as available.”
  • AI answers are suggestions that always require professional review.
  • Our total liability is limited to the amount paid in the prior 12 months.
  • We are not liable for indirect damages or lost profits unless mandated by law.

10. Termination

  • We may suspend or cancel accounts for breaches or security risks.
  • We may discontinue features with reasonable notice.
  • You may close the account at any time and must download your content before deletion.

11. Changes to the terms

  • We may update these Terms when the Service or legal requirements change.
  • Active customers will be notified with reasonable notice unless urgent security issues arise.
  • Continued use implies acceptance of the new version.

12. Contact

  • You can reach us at soporte@conseloria.com for legal inquiries or claims.
  • We may request additional information to verify your identity.

13. Disclaimers

  • Assistant outputs may contain errors or partial interpretations.
  • We do not provide legal services to the public; you remain responsible to your clients.
  • You must review responses before sharing them with third parties.

14. Governing law and jurisdiction

  • The Service is governed by the applicable law, including Spain or Argentina when relevant.
  • Disputes will be submitted to the courts of the Provider’s domicile unless mandatory fora apply.

15. Relationship with other documents

  • The Privacy Policy and notices form part of the agreement.
  • If these Terms conflict with a specific written agreement, that agreement prevails unless prohibited by law.